About Genpact:
Genpact (NYSE: G) is a global professional services organization dedicated to driving digital transformation for its clients, harnessing the power of digital and data to establish a competitive edge. This mission is achieved through the fusion of lean principles, design thinking, analytics, and digital technologies with extensive domain and industry expertise, culminating in groundbreaking business outcomes. Termed as Lean DigitalSM, this approach underscores Genpact's commitment to innovation.
About the Job Opportunity:
Position:
Claims (Non-voice)
Experience:
0-1+ Years
Qualification:
BHM, B.A, B.Sc, BFA, B.U.M.S, BHMCT, B.Pharma, B.Com, BHMS, B.B.A/ B.M.S, BAMS
Location:
Jaipur, Rajasthan
Date and Time:
1st September, 12:00 PM – 2:00 PM
Venue:
Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017
Job Description:
Genpact's Mega Walk-In Drive for Claims (Non-voice) on 1st September 2023 in Jaipur.
Subskill Set:
Non-voice, back office, banking, transactions, semi-voice, email support, chat support, voice, calling, Tele-calling, fresher, Claims, Insurance
Time:
12:00 PM to 2:00 PM
Location:
Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017
Shift:
Ready to work in any shift (24*7)
Work Arrangement:
On-site office work
Position Overview:
Genpact is inviting applications for the role of Processing Associate (PA) for Insurance Claims. In this capacity, you will play an integral role in transitioning and stabilizing client processes, specifically focusing on handling insurance claims-related functions.
Responsibilities:
- Proficient understanding of healthcare claim processing and medical terminologies
- Accurate input of information including personal details, provider information, invoice details, procedure & impairment codes
- Swift and appropriate action on alerts related to members and providers
- Identification and resolution of duplicate claims
- Exceptional customer service approach to clearly communicate resolutions
- Handling high volumes of work within set targets and deadlines
- Demonstrating and nurturing traits of customer focus, collaboration, accountability, initiative, and innovation
- Willingness to work night shifts (9:30 PM to 06:30 AM IST)
- No fixed Saturday/Sunday off; follows a 5-day working culture with weekend shifts
Qualifications:
Minimum qualifications:
- Graduation in Life Sciences (Biotechnology/ B.Pharma/ M.Pharma/ Biological science/ bio-medical science/ Micro-Biology/ Bioinformatics/ Nursing/ Botany or Zoology), or any non-technical graduate
- Only freshers are eligible
Preferred qualifications:
- Proficiency in using Excel and MS Access Database
- Strong English language proficiency in both written and verbal communication
- Experience in the health insurance sector is advantageous
Note: Please ensure you bring the following documents:
- Three updated copies of your resume
- Three passport-sized photographs
- Original Aadhar card
- Two copies of Aadhar card
- Payslip (if applicable)
