Accenture Recruitment 2024: Join as an Application Tech Support Practitioner
Accenture is actively hiring for the position of Application Tech Support Practitioner in 2024! Be a part of our world-class team and deliver exceptional service to our clients. As an Application Tech Support Practitioner, you will provide service desk voice support to clients in Japanese. Your day-to-day tasks will involve managing service desk operations and ensuring timely resolution of client issues. This entry-level position offers comprehensive training, career growth opportunities, and the chance to work with a global leader in professional services. Apply now to begin your journey with Accenture.
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song. Powered by the world’s largest network of Advanced Technology and Intelligent Operations centers, our 699,000 people deliver technology and human ingenuity every day, serving clients in over 120 countries. We embrace change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at Accenture.
- Company Name: Accenture plc
- Company Website: Accenture
- Wikipedia: Accenture Wiki
- Position: Application Tech Support Practitioner
- Degree Needed: Graduates
- Passout Year: 2023/2024
- Job Location: Bangalore, India
- Work Experience: 0 – 1 Year
- Salary: Best in Industry
Job Summary of Accenture Recruitment
As an Application Tech Support Practitioner, your role will involve providing service desk voice support to clients in Japanese. You will manage service desk operations and ensure timely resolution of client issues.
Educational Qualifications
- Graduate
Must-Have Skills
- Service Desk Voice Support
- Japanese language proficiency
Good-to-Have Skills
- Knowledge of ITIL framework
- Strong understanding of service desk management principles and practices
- Experience in incident management, problem management, and change management
- Excellent communication skills in Japanese and English
- Ability to work in a fast-paced environment and manage multiple priorities
Roles & Responsibilities
- Provide service desk voice support to clients in Japanese, ensuring timely resolution of issues
- Manage service desk operations, including incident, problem, and change management
- Collaborate with cross-functional teams for seamless service delivery
- Maintain accurate records of service desk activities and ensure compliance with SLAs
- Identify opportunities for service improvement and implement best practices to enhance service quality
Additional Information
Candidates should have 0-2 years of experience in service desk management. A strong educational background in computer science or a related field is preferred, along with a proven track record of delivering high-quality service desk support. This position is based at our Bengaluru office.
How to Apply for Accenture Careers 2024
Interested and eligible candidates can apply for Accenture Careers 2024 online via the provided link.
