Trainee Junior Data Analyst – Cognizant Technology Solutions
Company Name: Cognizant Technology Solutions Corporation
Official Website: Cognizant
Wikipedia: Cognizant Wiki
Job Title: Trainee Junior Data Analyst
Location: Kolkata, India
Salary: Best in Industry
Experience Level: 0 – 1 Year
Batch Eligible: 2020/2021/2022/2023/2024
Qualifications: Graduate/Post Graduate/Doctorate degree
Job Summary
Cognizant is hiring for the position of Trainee Junior Data Analyst. Freshers with 0-1 year of experience are eligible to apply. The role requires Advanced Excel skills, customer management expertise, and a focus on complaint management in the Life Sciences sector.
Key Responsibilities
- Manage and maintain customer data accurately.
- Resolve customer complaints and enhance satisfaction levels.
- Use Advanced Excel for data analysis and reporting.
- Collaborate with teams to improve customer service operations.
- Ensure compliance with regulations and company policies.
- Provide documentation and regular reports on customer service performance.
Skills and Certifications
- Proficiency in Advanced Excel for data analysis.
- Customer Management experience in the Life Sciences sector.
- Certified Customer Service Professional (CCSP).
- Excellent communication and teamwork skills.
- Attention to detail for maintaining accurate data records.
Relevant Technologies & Free Courses
Technologies to Learn: Excel, Data Analysis, Customer Management
Free Resources:
Interview Tips & Tricks for Cognizant
Company Reviews
Cognizant Culture: ⭐⭐⭐⭐ (4/5)
Salary Range: ⭐⭐⭐⭐ (4/5)
Read more reviews on Glassdoor and AmbitionBox.
