Accenture Careers 2024: Customer Service New Associates
Accenture is actively hiring Customer Service New Associates for 2024! Join our top-notch team to provide exceptional service to our clients. As a Customer Service New Associate, you'll manage customer inquiries, resolve issues efficiently, and ensure a positive experience for customers. This entry-level position offers thorough training, career growth opportunities, and the chance to work with a global leader in professional services. If you have strong communication skills and a passion for helping others, apply now to start your journey with Accenture.
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. We combine unmatched experience and specialized skills across more than 40 industries, offering Strategy and Consulting, Technology and Operations Services, and Accenture Song – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at Accenture.
Job Details
- Company Name: Accenture plc
- Company Website: Accenture
- Wikipedia: Accenture Wiki
- Position: Customer Service New Associate
- Degree Needed: B.E/B.Tech/M.E/M.Tech
- Passout Year: 2023/2024
- Job Location: Mumbai, India
- Work Experience: 0 – 1 Year
- Salary: Best In Industry
What Would You Do?
You will be part of our Customer Support vertical, helping manage and resolve customer queries, handling escalations and complaints, and providing the best resolutions. You will be responsible for closing faults and complaints within SLAs. We are looking for a candidate with good communication skills and knowledge of customer support metrics.
What Are We Looking For?
- Customer service – Inbound
- Customer service – Outbound
- Customer Service Management
- Effective Verbal Communications
- Effective Written Communications
- Collaboration and interpersonal skills
- Commitment to quality
- Ability to manage multiple stakeholders
- Ability to perform under pressure
Roles and Responsibilities
In this role, you will solve routine problems by referring to general guidelines. Your primary interaction will be within your team and with your direct supervisor. You will receive detailed instructions for all tasks. Your decisions will impact your own work and be closely supervised. You will contribute individually as part of a team with a specific, narrow scope of work. Please note that this role may require you to work in rotational shifts.
How to Apply for Accenture Careers 2024?
Interested and eligible candidates can apply for Accenture Careers 2024 online via the provided link.
