Amazon IT Support Associate Jobs in Bangalore | 2023/24 Freshers Eligible | Apply Now

About Amazon

Amazon, a global leader in e-commerce, is renowned for its mission to be the most customer-centric company on Earth, offering innovative shopping and payment solutions worldwide.

Company Name: Amazon
Website: Amazon
Wikipedia: Amazon Wiki

Job Details

Role: IT Support Associate
Qualifications: B.E/B.Tech/M.E/M.Tech in CS, IT, or related fields
Eligible Batch: 2022, 2023, 2024
Experience: 0–2 years
Location: Bangalore, India
Salary: Competitive; industry-aligned

Skills Needed

• Excellent communication and interpersonal skills
• IT troubleshooting for end-user devices
• Basic knowledge of Windows & Linux operating systems
• Flexibility for rotational shifts in a 24/7 environment

Job Responsibilities

• Customer Interaction: Engage with global Amazon teams for responsive support.
• Follow SOPs: Adhere to SOPs to ensure quality in IT support.
• Troubleshoot: Address issues on various client devices.
• Meet SLAs: Achieve response and resolution goals for customer satisfaction.

Relevant Technology Courses

Boost your skills with these free online courses:

• Networking Basics – Coursera
• IT Support Fundamentals – Google IT Support Professional Certificate

Interview Tips

Prepare with these resources:

• Behavioral Interview Tips – The Muse

Company Reviews

• Overall Rating: ⭐⭐⭐⭐ (4/5)
• Work Culture: Dynamic, customer-focused.
• Onsite Opportunities: Offers international travel and transfers.

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