About Tekion
Tekion is transforming the automotive retail industry with the first and fastest cloud-native automotive platform, connecting OEMs, dealers, and technology partners into a unified ecosystem. With close to 3,000 employees globally, Tekion is dedicated to creating exceptional customer experiences and operational efficiency through AI and machine learning innovations.
Job Details
Role: Customer Support Engineer
Qualifications: B.E/B.Tech/B.Sc in relevant fields
Eligible Batch: 2023/2024
Experience: 0–1 years
Location: Bangalore, India
Salary: Competitive as per industry standards
Qualifications: B.E/B.Tech/B.Sc in relevant fields
Eligible Batch: 2023/2024
Experience: 0–1 years
Location: Bangalore, India
Salary: Competitive as per industry standards
Skills Needed
- Experience in Application/Product/Customer Support Engineering
- Proficiency in troubleshooting and issue resolution
- Strong verbal and written communication skills
- Basic understanding of IoT (preferred)
- Adaptability to work in rotational shifts
Job Responsibilities
- Customer Issue Management: Own customer-reported issues and follow through to resolution
- Technical Diagnosis: Research, troubleshoot, and resolve application and system issues
- Documentation: Maintain logs and create troubleshooting manuals
Relevant Technology Courses
Boost your skills with these free online courses:
- IoT Fundamentals – Coursera
- Customer Support Specialist Training – Google IT Support
- Machine Learning Basics – edX
Interview Tips
Prepare with these resources:
Company Reviews
- Overall Rating: ⭐⭐⭐⭐ (4/5)
- Work Culture: Dynamic and innovation-driven, focused on growth and industry disruption
- Salary & Benefits: Competitive with opportunities for bonuses
- Onsite Opportunities: Available for qualified employees
Job Opportunities
