Support Engineer II at Amazon | 2022-2024 Batch
Company Name: Amazon
Company Website: Amazon
Wikipedia: Amazon Wiki
Position: Support Engineer II
Degree Needed: B.E/B.Tech/M.E/M.Tech
Batch Eligible: 2022/2023/2024
Location: Bangalore, India
Experience Level: 0-2 Years
Salary: Best in Industry
About Amazon
Amazon is one of the largest e-commerce companies in the world, processing billions of online transactions every year. The Amazon Payments system supports over 100 million customers globally and processes tens of billions of dollars in payments annually. We innovate to provide top-tier customer experience in payments with various features like currency choice, gift cards, and in-store payments.
Job Description
The Support Engineer II at Amazon Payments ensures seamless processing for millions of transactions globally. This role will work with large-scale distributed systems and innovate to enhance customer experiences across numerous payment methods. You will troubleshoot and solve complex problems and be part of a dynamic team at the forefront of payment systems technology.
Basic Qualifications:
- 2+ years of software development or technical support experience
- Bachelor’s degree in engineering or equivalent
- Experience in troubleshooting and debugging technical systems
- Proficiency in Unix systems
Preferred Qualifications:
- Experience with AWS, networks, and operating systems
- Agile development experience
- Strong understanding of software development lifecycle
- Mentorship and leadership skills
- Incident response and site reliability engineering exposure
Key Responsibilities:
- Provide technical expertise on both front-end UIs and back-end systems
- Develop deep knowledge in key services and mentor junior team members
- Identify and improve support processes and tools
- Collaborate across teams and departments
- Lead small support projects to deliver timely solutions
Relevant Technologies:
- Unix/Linux Systems
- AWS Cloud
- Software Development Lifecycle
- Incident Response and Monitoring Tools
