About Cognizant
Cognizant (Nasdaq-100: CTSH) is a global leader in professional services, helping clients transform their business, operations, and technology for the digital age. Headquartered in the U.S., Cognizant ranks 185 on the Fortune 500 and is renowned for its innovative, client-centric approach. The company is consistently listed among the most admired companies worldwide.
Job Details
- Company Name: Cognizant Technology Solutions Corporation
- Official Website: Cognizant
- Wikipedia: Cognizant Wiki
- Job Profile: Junior Data Analyst
- Qualifications: Graduate/Post Graduate
- Eligible Batch: 2020/2021/2022/2023/2024
- Job Location: Kolkata, India
- Salary: Best in Industry
- Experience Level: 0–4 Years
Skills Needed
- Generative AI expertise
- Proficiency in MS Excel
- Customer management and complaint resolution skills
- Strong communication and interpersonal skills
- Adaptability to rotational shifts and hybrid work models
Job Responsibilities
- Manage and maintain customer data accuracy.
- Implement and optimize Generative AI tools for customer management.
- Analyze customer data using MS Excel to identify trends and improvements.
- Handle customer complaints with efficiency, ensuring timely resolutions.
- Collaborate with teams to enhance customer service strategies.
Interview Process
The interview process typically includes:
- Online assessment focusing on technical and analytical skills
- Technical interview to evaluate domain knowledge
- HR interview to assess soft skills and cultural fit
Tip: Prepare for questions related to Generative AI, MS Excel, and customer management scenarios.
Relevant Technologies
Enhance your skills with these free resources:
Interview Tips and Tricks
- Practice common technical and behavioral questions.
- Review customer management case studies and scenarios.
- Explore GeeksforGeeks for coding tips.
Company Reviews
Rated 4.2/5 on Glassdoor:
- Work Culture: Highly collaborative
- Salary Range: Competitive in the industry
- Onsite Opportunities: Ample for high performers
